Muslim Psych Therapy is committed to protecting your privacy and handling your personal and sensitive information in a respectful, ethical, and lawful manner. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable New South Wales regulations.
Muslim Psych Therapy is an Australia-based psychotherapy, counselling, and coaching service, operating primarily online and headquartered in New South Wales, Australia. Services provided fall within the scope of psychotherapy, counselling, and therapeutic coaching.
We may collect the following types of information:
In rare and exceptional circumstances, Muslim Psych Therapy may need to disclose limited personal or sensitive information without your consent in order to protect your safety or the safety of others.
This may occur where there is a serious and imminent risk of harm, or where immediate assistance is required. In such situations, information may be shared with appropriate emergency or support services, which may include ambulance services, police, crisis response services, or other relevant authorities.
Only information reasonably necessary to assist in managing the situation will be disclosed, such as your name, contact details, or other relevant information available at the time.
Where possible and appropriate, efforts will be made to discuss this with you before any disclosure occurs.
Although Muslim Psych Therapy operates from Australia, some digital services (such as cloud-based software or telehealth platforms) may store information on servers located outside Australia. Reasonable steps are taken to ensure your information is handled consistently with Australian privacy standards.
Our website may use basic cookies or analytics tools to improve user experience. These tools do not collect identifiable counselling or therapy content.
If you have concerns about how your information has been handled, please contact us directly. We aim to resolve all privacy concerns promptly and respectfully.
If you have concerns about how your information has been handled, please contact us directly. We aim to resolve all privacy concerns promptly and respectfully.
